From quality to business excellence :
Cobb, Charles G., 1945-
From quality to business excellence : a systems approach to management / Charles G. Cobb. - Milwaukee, Wis. : ASQ Quality Press, c2003. - xv, 248 p. : ill. ; 24 cm.
Includes bibliographical references (p. 237-240) and index.
0873895789
2002156211
Total quality management.
Organizational effectiveness.
TS 155 / .C63 2003
658.4/013
From quality to business excellence : a systems approach to management / Charles G. Cobb. - Milwaukee, Wis. : ASQ Quality Press, c2003. - xv, 248 p. : ill. ; 24 cm.
Includes bibliographical references (p. 237-240) and index.
0873895789
2002156211
Total quality management.
Organizational effectiveness.
TS 155 / .C63 2003
658.4/013