Managing quality in America's most admired companies /
Spechler, Jay W., 1934-
Managing quality in America's most admired companies / Jay W. Spechler. - San Francisco : Norcross, Ga. : Berrett-Koehler Publishers ; Industrial Engineeering and Management Press, Institute of Industrial Engineers, c1993. - xii, 422 p. : ill. ; 24 cm.
Includes bibliographical references.
0898061180
92044147
Total quality management--Case studies.--United States
Malcolm Baldrige National Quality Award--Case studies.
HD 62.15 / .S64 1993
658.4/013
Managing quality in America's most admired companies / Jay W. Spechler. - San Francisco : Norcross, Ga. : Berrett-Koehler Publishers ; Industrial Engineeering and Management Press, Institute of Industrial Engineers, c1993. - xii, 422 p. : ill. ; 24 cm.
Includes bibliographical references.
0898061180
92044147
Total quality management--Case studies.--United States
Malcolm Baldrige National Quality Award--Case studies.
HD 62.15 / .S64 1993
658.4/013