APA

Hradesky J. L., . (2000). Total quality management handbook. New York: McGraw-Hill.

Chicago

Hradesky John L, . 2000. Total quality management handbook. New York: McGraw-Hill.

Harvard

Hradesky J. L., . (2000). Total quality management handbook. New York: McGraw-Hill.

MLA

Hradesky John L, . Total quality management handbook. New York: McGraw-Hill. 2000.