Brilliant Customer Service
Stevens, Debra
Brilliant Customer Service Debra Stevens - Harlow Pearson 2010 - vi, 280 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780273738077
Customer relations.
Customer services.
HF 5415.5 / .S74 2010
Brilliant Customer Service Debra Stevens - Harlow Pearson 2010 - vi, 280 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780273738077
Customer relations.
Customer services.
HF 5415.5 / .S74 2010