Customer Service (Record no. 8897)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01607cam a2200289 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 000024329750 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | Ost |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20001008 .0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 940728s1992 enka b 001 0 eng|u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071315920 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CaQMG |
| Language of cataloging | eng |
| Transcribing agency | CaQMG |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | .L83 2012 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lucus, Robert W. |
| 9 (RLIN) | 1653 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer Service |
| Statement of responsibility, etc | Robert W. Lucas |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York |
| Name of publisher, distributor, etc | McGraw Hill |
| Date of publication, distribution, etc | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 280 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 9 (RLIN) | 1448 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 9 (RLIN) | 967 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type | Total Renewals |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | KISAJU MAIN CAMPUS | KISAJU MAIN CAMPUS | - Open Collection | 18/10/2011 | 3 | HF 5415.5 .L83 2012 | 2011-3285 | 21/01/2016 | 11/06/2015 | 18/10/2011 | Books | 3 | ||||
| Library of Congress Classification | KISAJU MAIN CAMPUS | KISAJU MAIN CAMPUS | - Open Collection | 18/10/2011 | 4 | HF 5415.5 .L83 2012 | 2011-3286 | 21/01/2016 | 07/08/2014 | 18/10/2011 | Books | 1 | ||||
| Library of Congress Classification | The MUA Library South C campus | The MUA Library South C campus | - Open Collection | 18/10/2011 | 1 | HF 5415.5 .L83 2012 | 2011-3287 | 21/01/2016 | 30/09/2015 | 18/10/2011 | Books |