Managing service as a strategic profit center / Donald F. Blumberg.
Material type:
TextPublication details: New York : McGraw-Hill, c1991.Description: vii, 232 p. : ill. ; 24 cmISBN: - 0070061890 :
- 658.8/12 20
- HF 5415.5 .B57 1991
Reviews from LibraryThing.com:
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Books | The MUA Library South C campus - Open Collection | HF 5415.5 .B57 1991 (Browse shelf(Opens below)) | 1 | Available | 1994-0024 | |
| Books | The MUA Library South C campus - Open Collection | HF 5415.5 .B57 1991 (Browse shelf(Opens below)) | 2 | Available | 1994-0023 |
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| HF 5415.32 .S65 2002 Consumer behavior : | HF 5415.35 .M37 1993 Marketing & sales career directory. | HF 5415.5 .B47 2002 Essentials of CRM: | HF 5415.5 .B57 1991 Managing service as a strategic profit center / | HF 5415.5 .B57 1991 Managing service as a strategic profit center / | HF 5415.5 .B87 1992 Strategic customer alliances : | HF 5415.5 .C37 1994 Customer care : |
Includes bibliographical references (p. 226) and index.
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