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Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman , Rick Kirschner

By: Contributor(s): Material type: TextTextPublication details: New Delhi : Tata McGraw Hill, c2003.Description: ix, 48 p. ; 24 cmISBN:
  • 9780070586307
Subject(s): DDC classification:
  • 352.6/3/0973 22
LOC classification:
  • HF 5549.5 .B75 2003
Online resources:
Contents:
Ch. 1. The biggest secret in Washington / Mark A. Abramson and Paul R. Lawrence -- Pt. I. Working with career executives -- Ch. 2. Becoming an effective political executive : 7 lessons from experienced appointees / Judith E. Michaels -- Ch. 3. Getting to know you : rules of engagement for political appointees and career executives / Joseph A. Ferrara and Lynn C. Ross -- Pt. II. Working with Congress and the media -- Ch. 4. Working with the Congress / John H. Trattner -- Ch. 5. Working with the media / John H. Trattner -- Pt. III. Working with your organization -- Ch. 6. Working to transform your organization / Mark A. Abramson and Paul R. Lawrence -- Ch. 7. Working with career executives to manage for results / Dana Michael Harsell -- Ch. 8. Performance management for political executives : a "start where you are, use what you have" guide / Chris Wye.
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Holdings
Item type Current library Call number Status Barcode
Books The MUA Library South C campus - Reserve Collection HF 5549.5 .B75 2003 (Browse shelf(Opens below)) Available 2008-2732

Includes bibliographical references.

Ch. 1. The biggest secret in Washington / Mark A. Abramson and Paul R. Lawrence -- Pt. I. Working with career executives -- Ch. 2. Becoming an effective political executive : 7 lessons from experienced appointees / Judith E. Michaels -- Ch. 3. Getting to know you : rules of engagement for political appointees and career executives / Joseph A. Ferrara and Lynn C. Ross -- Pt. II. Working with Congress and the media -- Ch. 4. Working with the Congress / John H. Trattner -- Ch. 5. Working with the media / John H. Trattner -- Pt. III. Working with your organization -- Ch. 6. Working to transform your organization / Mark A. Abramson and Paul R. Lawrence -- Ch. 7. Working with career executives to manage for results / Dana Michael Harsell -- Ch. 8. Performance management for political executives : a "start where you are, use what you have" guide / Chris Wye.

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