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Actions speak louder : a management guide to corporate social responsibility / David Clutterbuck.

By: Contributor(s): Material type: TextTextPublication details: London: Kogan Page, 1992.Edition: 2nd edDescription: 336 p. ; 22 cmISBN:
  • 0749408103
  • 9780749408107
Subject(s): DDC classification:
  • 658.408
LOC classification:
  • HD 60.5 .C48 1992
Online resources: Summary: Promoted by Kingfisher plc, this book aims to illustrate the best practice among companies in the UK in approaching their responsibilities to a broad range of "communities". It shows how the fortunes of organizations can be influenced by the voiced opinions of such communities. Companies which lead in community investment attract higher quality and harder working employees. This second edition reflects the current discussion of customer care in the context of the Citizen's Charter and British Standard 5750.
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books The MUA Library South C campus - Open Collection STACK 2 HD 60.5 .C48 1992 (Browse shelf(Opens below)) 1 Pending hold 2002-0513

Paperback.

Promoted by Kingfisher plc, this book aims to illustrate the best practice among companies in the UK in approaching their responsibilities to a broad range of "communities". It shows how the fortunes of organizations can be influenced by the voiced opinions of such communities. Companies which lead in community investment attract higher quality and harder working employees. This second edition reflects the current discussion of customer care in the context of the Citizen's Charter and British Standard 5750.

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