Includes bibliographical references.

First, don't write an outline / John Clayton -- Making your proposal come out on top / Nick Wreden -- Building a bridge over the River Boredom / Beverly Ballaro and Christina Bielaszka-DuVernay -- When to ignore your readers / John Clayton -- A winning proposition / Janice Obuchowski -- Writing well when time is tight / Nick Morgan -- The best memo you'll ever write / Holly Weeks -- Find the right tone for your business writing / Richard Bierck -- Communication as a change tool / Stever Robbins -- Rhyme and reason : what poetry has to say to business writers / Susan G. Parker -- Ayn Rand on writing / Theodore Kinni -- When one style does not fit all / John Clayton -- Don't push that send button! / Nick Morgan -- How to engineer compelling prose : teaching a techie to write / John Clayton -- Writing an executive summary that means business / John Clayton -- Five quick ways to trim your writing / John Clayton -- Misused words and other writing gaffes : a manager's primer / Kristen B. Donahue -- How to write correctly without knowing the rules / John Clayton -- Is following the rules tripping up your message? / Chris Bielaszka-DuVernay.