Business service management best practices [electronic resource] / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
Material type:
TextSeries: IBM redbooksPublication details: Austin, TX : IBM, International Technical Support Organization, c2004.Edition: 1st edDescription: xii, 170 p. : illSubject(s): Genre/Form: DDC classification: - 658/.0285 22
- HD30.37 .D37 2004eb
| Item type | Current library | Call number | Status | |
|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HD 30.37 .D37 2004eb (Browse shelf(Opens below)) | Not for loan |
"Tivoli software"--Cover.
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
Includes bibliographical references (p. 165-166) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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