Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Material type:
TextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c1993.Description: ix, 112 p. : ill. ; 26 cmSubject(s): Genre/Form: DDC classification: - 658.8/12 20
- HF5415.5 .G46 1993eb
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| Item type | Current library | Call number | Status | |
|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HF 5415.5 .G46 1993eb (Browse shelf(Opens below)) | Not for loan |
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| HF 5415.5 .F83 1999eb Quality in customer service | HF5415.5 .G456 2002eb The CRM project management handbook | HF 5415.5 .G458 1998eb Beyond customer service, revised | HF 5415.5 .G46 1993eb Measuring customer satisfaction | HF 5415.5 .G548 2007eb Care packages for your customers | HF 5415.5 .G672 2009eb Strategic customer service | HF 5415.5 .G762 2005eb When customers talk |
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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