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Beyond customer service, revised [electronic resource] / Richard F. Gerson.

By: Contributor(s): Material type: TextTextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c1998.Edition: Rev. edDescription: 108 p. : ill. ; 26 cmSubject(s): Genre/Form: DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.5 .G458 1998eb
Online resources:
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Holdings
Item type Current library Call number Status
e Book ONLINE RESOURCE HF 5415.5 .G458 1998eb (Browse shelf(Opens below)) Not for loan

"Effective programs for retaining your customers"--Cover.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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