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Services marketing / Christopher Lovelock. by Series: 6th edition
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, NJ : Prentice Hall, 2006
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Availability: Items available for loan: KISAJU MAIN CAMPUS (1)Call number: HF 5415.13 .L59 2007. The MUA Library South C campus (3)Call number: HF 5415.13 .L59 2007, ...
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Understanding services management William J. Glynn, James G. Barnes. Integrating marketing, Organisational behaviour, Operations and Human resource management by Series: 6th edition
Material type: Text Text; Format: print
Publication details: New Delhi : Prentice Hall-India, 2006
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