Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors.

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Material type: Text

TextSeries: Advances in management information systems ; v. 3.Publication details: Armonk, N.Y. ; London : M.E. Sharpe, c2006.Description: xiii, 210 p. : illSubject(s):

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Item type	Current library	Call number	Status
e Book	ONLINE RESOURCE	HF 5415.5 .E44 2006eb (Browse shelf(Opens below))	Not for loan

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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