Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Material type:
TextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c1993.Description: ix, 112 p. : ill. ; 26 cmSubject(s): Genre/Form: DDC classification: - 658.8/12 20
- HF5415.5 .G46 1993eb
Reviews from LibraryThing.com:
| Item type | Current library | Call number | Status | |
|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HF 5415.5 .G46 1993eb (Browse shelf(Opens below)) | Not for loan |
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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