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Exploring direct and customer relationship marketing / Martin Evans by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: [S.l.] : Cengage Learning Business Press, 2004
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5415.126 .E93 2004.
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Invented here : maximizing your organization's internal growth and profitability / Bart Victor. by
Material type: Text Text; Format: print
Publication details: Boston: Harvard Business Press, 1998
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 58.8 .V53 1998.
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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : McGraw-Hill/Irwin, c2003
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 9980.5 .Z45 2003.
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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : McGraw-Hill/Irwin, c2006
Availability: No items available.
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Strategic customer alliances : how to win, manage and develop key account business in the 1990's / Ken Burnett. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Pitman, 1992
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5415.5 .B87 1992.
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Customer service : skills and concepts for success, student edition / Robert W Lucas. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York: McGraw-Hill/Irwin, 2000
Availability: No items available.
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Customer service secrets/ : Peter,Economy by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New Delhi: McGraw-Hill/Irwin, 2004
Availability: No items available.
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Services marketing K. Rama Mohana Rao by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Pearson c2007
Availability: No items available.
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Marketing, Sales and customer Services Watkins, Charley by
Material type: Text Text; Format: print
Publication details: UK A.I.T.B.S 2006
Availability: No items available.
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Services marketing and management Dr. B. Balaji by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : S. Chand, c2002
Availability: No items available.
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Customer Service New Rules for Social Media World Peter Shankman by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Indianapolis Que 2011
Availability: No items available.
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Brilliant Customer Service Debra Stevens by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow Pearson 2010
Availability: No items available.
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Customer Service Robert W. Lucas by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York McGraw Hill 2012
Availability: Items available for loan: KISAJU MAIN CAMPUS (2)Call number: HF 5415.5 .L83 2012, ... The MUA Library South C campus (1)Call number: HF 5415.5 .L83 2012.