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Services marketing / Christopher Lovelock.

By: Contributor(s): Material type: TextTextSeries: 6th editionPublication details: Upper Saddle River, NJ : Prentice Hall, 2006.Edition: 6th edDescription: 672 p. ; 28 cmISBN:
  • 0131875523
  • 9780131875524
Subject(s): DDC classification:
  • 658.8
Online resources: Summary: Significantly revised, restructured, and updated to reflect the challenges facing service managers in the 21st century, this book combines conceptual rigor with real world examples and practical applications. Exploring both concepts and techniques of marketing for an exceptionally broad range of service categories and industries, the Sixth Edition reinforces practical management applications through numerous boxed examples, eight up-to-date readings from leading thinkers in the field, and 15 recent cases. For professionals with a career in marketing, service-oriented industries, corporate communication, advertising, and/or public relations.
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Holdings
Item type Current library Call number Copy number Status Barcode
Books KISAJU MAIN CAMPUS - Open Collection HF 5415.13 .L59 2007 (Browse shelf(Opens below)) 3 Available 2007-1616
Books The MUA Library South C campus - Open Collection HF 5415.13 .L59 2007 (Browse shelf(Opens below)) 4 Available 2009-3089
Books The MUA Library South C campus - Open Collection HF 5415.13 .L59 2007 (Browse shelf(Opens below)) 1 Available 2007-1614
Books The MUA Library South C campus - Open Collection HF 5415.13 .L59 2007 (Browse shelf(Opens below)) 2 Available 2007-1615
Browsing KISAJU MAIN CAMPUS shelves, Shelving location: - Open Collection Close shelf browser (Hides shelf browser)
HF 5415.13 .K68 2006 Marketing management / HF 5415.13 .K68 2006 Marketing management / HF 5415.13 .K68 2009 Marketing management / HF 5415.13 .L59 2007 Services marketing / HF 5415.13 .M33 1996 Basic marketing / HF 5415.13 .M33 1996 Basic marketing / HF 5415.13 .M33 1996 Basic marketing /

Hardcover.

Significantly revised, restructured, and updated to reflect the challenges facing service managers in the 21st century, this book combines conceptual rigor with real world examples and practical applications. Exploring both concepts and techniques of marketing for an exceptionally broad range of service categories and industries, the Sixth Edition reinforces practical management applications through numerous boxed examples, eight up-to-date readings from leading thinkers in the field, and 15 recent cases. For professionals with a career in marketing, service-oriented industries, corporate communication, advertising, and/or public relations.

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