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		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	The ultimate crm handbook : strategies and concepts for building enduring customer loyalty and profitability / John Freeland. by Freeland, John Edition: 1st ed. Material type: Text; Format: print Publication details: [S.l.] : McGraw-Hill, 2002 Online resources: Amazon.com Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5415.5 .U48 2003. Not available: The MUA Library South C campus: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	The CRM handbook A business guide to customer relationship management Jill Dyche by Dyche, Jill Material type: Text; Format: print Publication details: New Delhi Pearson 2002 Online resources: Amazon.com Amazon customer reviews Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	If you're so brilliant- how come you can't identify your key customers? [electronic resource] : the essential guide to key account selection / Peter Cheverton. by Cheverton, Peter ebrary, Inc Series: If you're so brilliant- series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Kogan Page, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.122 .C44 2002eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Care packages for your customers [electronic resource] : an idea a week to enhance customer service / Barbara A. Glanz. by Glanz, Barbara A ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.5 .G548 2007eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher. by Butscher, Stephan A Butscher, Stephan A. Customer clubs and loyalty programmes ebrary, Inc Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, England ; Burlington, VT : Gower, c2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.525 .B87 2002eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	The customer loyalty solution [electronic resource] : what works and what doesn't in customer loyalty programs / by Arthur Middleton Hughes. by Hughes, Arthur Middleton ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : McGraw-Hill, [2003] Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF5415.126 .H8423 2003eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	If you're so brilliant- how come you can't identify your key customers? [electronic resource] : the essential guide to key account selection / Peter Cheverton. by Cheverton, Peter ebrary, Inc Series: If you're so brilliant- series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Kogan Page, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF5415.122 .C44 2002eb. Found in Open Library: Save to lists Add to cart (remove)