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		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Principles of services marketing / Adrian Palmer. by Palmer, Adrian Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Maidenhead : McGraw-Hill Higher Education, c2008 Availability: Items available for loan: KISAJU MAIN CAMPUS (1)Call number: HF 5415.13 .P35 2008. The MUA Library South C campus (1)Call number: HF 5415.13 .P35 2008. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill, c2005 Availability: Items available for loan: KISAJU MAIN CAMPUS (3)Call number: HF 5415.13 .P35 2005, ... The MUA Library South C campus (2)Call number: HF 5415.13 .P35 2005, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill, c1998 Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5415.13 .P35 1998. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Service operations management / Neville D. Harris. by Harris, Neville D Material type: Text; Format: print Publication details: London : Cassell education ltd. 1989 Online resources: Amazon.com Amazon customer reviews Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing / Christopher Lovelock. by Lovelock, Christopher Wirtz, Jochen Series: 6th edition Edition: 6th ed. Material type: Text; Format: print Publication details: Upper Saddle River, NJ : Prentice Hall, 2006 Online resources: Amazon.com Amazon customer reviews Availability: Items available for loan: KISAJU MAIN CAMPUS (1)Call number: HF 5415.13 .L59 2007. The MUA Library South C campus (3)Call number: HF 5415.13 .L59 2007, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2003 Online resources: Table of contents Publisher description Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 9980.5 .Z45 2003. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Publisher description Table of contents only Contributor biographical information Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Managing services : marketing, operations, and human resources / [compiled by] Christopher H. Lovelock. by Lovelock, Christopher H Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1992 Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing Text & cases Rajendra, Nargundkar, by Nargundkar, Rajendra Nargundkar, Rajendra . Services marketing . Services marketing Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill publishing company ltd 2006 Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing and management / Audrey Gilmore. by Gilmore, Audrey Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003 Online resources: Publisher description Table of contents only Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing and management / Audrey Gilmore. by Gilmore, Audrey Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003 Online resources: Publisher description Table of contents only Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Managing quality in the service sector Mike Asher. by Asher, Mike Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1996 Availability: Items available for loan: The MUA Library South C campus (1)Call number: TS 155 .A84 1996. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing K. Rama Mohana Rao by Rao, K. Rama Mohana Bitner, Mary Jo Gremler, Dwayne D Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pearson c2007 Online resources: Publisher description Table of contents only Contributor biographical information Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Understanding services management William J. Glynn, James G. Barnes. Integrating marketing, Organisational behaviour, Operations and Human resource management by Glynn, William J.(editor) Wirtz, Jochen Series: 6th edition Material type: Text; Format: print Publication details: New Delhi : Prentice Hall-India, 2006 Online resources: Amazon.com Amazon customer reviews Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing and management Dr. B. Balaji by Balaji, B Bitner, Mary Jo Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : S. Chand, c2002 Online resources: Table of contents Publisher description Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Service management and operations Cengiz Haksever. by Haksever, Cengiz Edition: 2nd ed. Material type: Text; Format: print Publication details: New Delhi : Pearson. 2000 Online resources: Amazon.com Amazon customer reviews Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Private service firms in a transitional economy : [electronic resource] findings of a survey in St. Petersburg / Martha de Melo and Gur Ofer. by De Melo, Martha, 1941- Ofer, Gur Series: Studies of economies in transformation ; paper no. 11 \| World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c1994 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Moving people to deliver services [electronic resource] / Aaditya Mattoo and Antonia Carzaniga, editors. by Carzaniga, Antonia (Antonia Giulia) Mattoo, Aaditya Series: Trade and development series \| World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, DC : A copublication of the World Bank and Oxford University Press, c2003 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Postindustrial East Asian cities : [electronic resource] innovation for growth / Shahid Yusuf, Kaoru Nabeshima. by Yusuf, Shahid, 1949- Nabeshima, Kaoru Series: World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Palo Alto, CA : Washington, DC : Stanford Economics and Finance ; World Bank, c2006 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services trade and development : [electronic resource] the experience of Zambia / edited by Aaditya Mattoo and Lucy Payton. by Mattoo, Aaditya Payton, Lucy Series: Trade and development series \| World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Basingstoke ; New York : Washington, DC : Palgrave Macmillan ; World Bank, c2007 Other title: Services trade & development Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	A handbook of international trade in services [electronic resource] / edited by Aaditya Mattoo, Robert M. Stern, and Gianni Zanini. by Mattoo, Aaditya Stern, Robert M. (Robert Mitchell), 1927- Zanini, Gianni, 1954- Series: World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2008 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	The global opportunity in IT-based services : [electronic resource] assessing and enhancing country competitiveness / Randeep Sudan ... [et al.]. by Sudan, Randeep infoDev (Program) World Bank Series: World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c2010 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	International trade in services : [electronic resource] new trends and opportunities for developing countries / Olivier Cattaneo ... [et al.], editors. by Cattaneo, Olivier Series: World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c2010 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Trade in services negotiations : [electronic resource] a guide for developing countries / edited by Sebastián Sáez. by Sáez, Sebastián World Bank Series: World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c2010 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Exporting services : [electronic resource] a developing country perspective / Arti Grover Goswami, Aaditya Mattoo, and Sebastián Sáez, editors. by Goswami, Arti Grover, 1978- Mattoo, Aaditya Sáez, Sebastián Series: Trade and development series \| World Bank e-Library Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c2012 Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Regulatory assessment toolkit : a practical methodology for assessing regulation on trade and investment in services / Martín Molinuevo and Sebastián Sáez. by Molinuevo, Martín Sáez, Sebastián World Bank Series: World Bank e-Library Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Washington, DC : World Bank, [2013] Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Valuing services in trade : a toolkit for competitiveness diagnostics / Sebastián Sáez, Daria Taglioni, Erik Van Der Marel, and Veronika Zavacka. by Sáez, Sebastián World Bank Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, DC : The World Bank, [2014] Online resources: home Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Service operations management : improving service delivery / Robert Johnston, Michael Shulver, Nigel Slack and Graham Clark. by Johnston, Robert, 1953- [author.] Shulver, Michael [author.] Slack, Nigel [author.] Clark, Graham, 1949- [author.] Edition: Fifth edition. Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: The MUA Library South C campus (2)Call number: HD9980.5 .J64 2021, ... Found in Open Library: Place hold Save to lists Add to cart (remove)