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Customer service : skills and concepts for success, student edition / Robert W Lucas. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York: McGraw-Hill/Irwin, 2000
Availability: No items available.
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Customer service secrets/ : Peter,Economy by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New Delhi: McGraw-Hill/Irwin, 2004
Availability: No items available.
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Marketing, Sales and customer Services Watkins, Charley by
Material type: Text Text; Format: print
Publication details: UK A.I.T.B.S 2006
Availability: No items available.
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Effective pipeline management : how to manage integrated logistics / David Hugh Farmer. by
Material type: Text Text; Format: print
Publication details: Aldershot, England : Gower Publishing Company, 1991
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 38.5 .F37 1991.
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Marketing management / Philip Kotler. by Series: 12th edition
Edition: INTERNATIONAL EDITION
Material type: Text Text; Format: print
Publication details: Upper Saddle River, NJ : Prentice Hall, 2009
Availability: No items available.
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Global logistics management : Kent Gourdin. a competitive advantage for the new millenium / by
Edition: illustrated edition ed.
Material type: Text Text; Format: print
Publication details: Oxford : Blackwell Publishing , 2001
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 38.5 .G68 2001.
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Living strategy : putting people at the heart of corporate purpose / Lynda Gratton. by
Edition: 1st ed.
Material type: Text Text; Format: print
Publication details: [S.l.] : Financial Times Prentice Hall, 2000
Availability: Items available for loan: The MUA Library South C campus (1)Call number: BJ 1581 .G73 200.
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Researching and Writing a Dissertation : for business students Colin Fisher. by
Material type: Text Text; Format: print
Publication details: Harlow, England Prentice Hall, 2004
Availability: Items available for loan: The MUA Library South C campus (1)Call number: LB 2369 .F57 2004.
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Negotiation / Roy J. Lewicki. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Boston : Irwin Professional Publishing, 1994
Availability: Items available for loan: (1).
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Gurus on business strategy / Tony Grundy. by
Material type: Text Text; Format: print
Publication details: London : Thorogood, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 30.28 .G78 2003.
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Headhunters and how to use them : a guide for organisations and individuals / Nancy Garrison Jenn. by Series: Economist series
Material type: Text Text; Format: print
Publication details: [S.l.] : Bloomberg Press, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5549.5.R44 J46 2005.
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Kickstart your time management : the complete guide to great work habits / Frances Kay. by Series: The kickstart series
Material type: Text Text; Format: print
Publication details: Oxford : Capstone, 2003
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 69.T54 K39 2003.
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Managing change / changing managers / Julian Randall. by
Edition: 1st ed.
Material type: Text Text; Format: print
Publication details: London: Routledge, 2004
Availability: Items available for loan: The MUA Library South C campus (2)Call number: HD 58.8 .R36 2004, ...
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The organization in crisis : downsizing, restructuring, and privatization. by Series: Manchester business and management series
Material type: Text Text; Format: print
Publication details: Oxford : Wiley-Blackwell, 2000
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 49 .O73 2000.
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Organizational capability : competing from the inside out / Dave Ulrich. by
Material type: Text Text; Format: print
Publication details: New York : Wiley, 1990
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 58.9 .U47 1990.
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Own your own corporation : why the rich own their own companies and everyone else works for them / Garrett Sutton. by
Material type: Text Text; Format: print
Publication details: New York: Warner Business Books, 2001
Availability: Items available for loan: The MUA Library South C campus (2)Call number: HD 62.7 .S88 2001, ...
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Radical process change : a best practice blueprint / Ashley Braganza. by Series: Cbi fast track
Material type: Text Text; Format: print
Publication details: Chichester : Wiley, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 58.8 .B73 2005.
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Service operations management / Neville D. Harris. by
Material type: Text Text; Format: print
Publication details: London : Cassell education ltd. 1989
Availability: No items available.
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Strategic leadership : the missing links / Richard S. Handscombe. by
Material type: Text Text; Format: print
Publication details: Maidenhead : Mcgraw-Hill , 1989
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 30.28 .H36 1989.
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Service management and operations Cengiz Haksever. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New Delhi : Pearson. 2000
Availability: No items available.
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Enabling knowledge creation : how to unlock the mystery of tacit knowledge and release the power of innovation / Georg von Krogh. by
Material type: Text Text; Format: print
Publication details: Oxford : Oxford University Press, USA, 2000
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 53 .K76 2000.
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Strategic management and information systems : an integrated approach / Wendy Robson. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Harlow : Financal Times Management, 1996
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 30.28 R67 1997.
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Industrial Knowledge Management Rajkumar Roy(ed) by
Material type: Text Text; Format: print
Publication details: London Springer 2001
Availability: No items available.
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Starting a successful business : start up and grow your own company / Michael Morris. by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: London: Kogan Page, 2009
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 62.5 .M67 2009.
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Value migration : how to think several moves ahead of the competition / Adrian J. Slywotzky. by
Edition: 1St Edition ed.
Material type: Text Text; Format: print
Publication details: Boston : Harvard Business Press, 1995
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HG 4028. S59 1995.
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A business of your own: how to start and manage it/ Robert Gichira. by
Edition: .
Material type: Text Text; Format: print
Publication details: Nairobi: East Africa Education Publishers, 2009
Availability: No items available.
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Exploring marketing research William G. Zikmund. by
Edition: 8th ed.
Material type: Text Text; Format: print
Publication details: Australi South-Western College Pub, 2003
Availability: No items available.
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Competitive advantage / MICHAEL E. PORTER. by
Edition: New Ed ed.
Material type: Text Text; Format: print
Publication details: New York : FREE PRESS, 2004
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 41 .P67 2004.
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Entrepreneurship : New Venture Creation/ David,H.H. by Series: With infotracʼ
Material type: Text Text; Format: print
Publication details: New Delhi : Prentice Hall, 1992
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 62.5 .H65 1992.
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Management : managing for results / Martin J. Gannon. by
Material type: Text Text; Format: print
Publication details: Boston : Allyn & Bacon, 1988
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 31 .G25 1988.
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Organizational behavior : text and cases Uma, Sekaran by
Edition: 2th ed.
Material type: Text Text; Format: print
Publication details: NEW DELHI : McGraw-Hill-Irwin, 2004
Availability: No items available.
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From conflict to creativity : how resolving workplace disagreements can inspire innovation and productivity / Sy Landau. by
Edition: 1st ed.
Material type: Text Text; Format: print
Publication details: [S.l.] : Jossey-Bass, 2001
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HM 1126 .L36 2001.
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Harvard business review on what makes a leader / Daniel Goleman. by
Edition: 1st ed.
Material type: Text Text; Format: print
Publication details: [S.l.] : Harvard Business Press, 2001
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 57.7 .H37 2001.
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How to grow leaders : the seven key principles of effective development / John Adair. by
Material type: Text Text; Format: print
Publication details: [S.l.] : Kogan Page, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 57.7 .A33 2005.
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Managing change, creativity and innovation / Dr Constantine Andriopoulos. by
Material type: Text Text; Format: print
Publication details: Los Angeles : Sage Publications Ltd, 2009
Availability: Not available: The MUA Library South C campus: Checked out (1).
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Marketing management / Philip Kotler. by Series: 12th edition
Edition: 12th ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, NJ : Prentice Hall, 2009
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5415.13 .K68 2009.
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Organizational knowledge in the making : how firms create, use and institutionalize knowledge / Gerardo Patriotta. by
Material type: Text Text; Format: print
Publication details: [S.l.] : Oxford University Press, USA, 2004
Availability: Items available for loan: The MUA Library South C campus (2)Call number: HD 30.2 .P38 2004, ...
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Pricing : concepts and methods for effective marketing / Andre Gabor. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: [S.l.] : Gower Publishing Company, 1988
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HF 5424.5 .G33 1988.
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Strategic business planning : a dynamic system for improving performance & competitive advantage / Clive Reading. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: London : Kogan Page, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 62.5 .R43 2005.
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Strategic management : of resources and relationships / Jeffrey S. Harrison. by
Material type: Text Text; Format: print
Publication details: Newyork : Wiley, 2003
Availability: No items available.
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Strategic management : a stakeholder approach / R. Edward Freeman. by Series: Pitman series in business and public policy
Material type: Text Text; Format: print
Publication details: Boston : Pitman Publishing, 1984
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 30.28 .F78 1984.
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The sustainable enterprise : profiting from best practice. by
Edition: illustrated edition ed.
Material type: Text Text; Format: print
Publication details: London: Kogan Page, 2005
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 60 .B76 2005.
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Transforming the company : manage change, compete and win / Colin Coulson-Thomas. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: LONDON : Kogan Page, 2002
Availability: No items available.
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Diversity among globalization worlds regions environment develop Les rowntree by
Edition: 3RD Eed.
Material type: Text Text; Format: print
Publication details: NEWJERSEY : UPPERSADLE RIVER , 2006
Availability: No items available.
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Diversity among globalization worlds regions environment develop Les rowntree by
Edition: 3RD Eed.
Material type: Text Text; Format: print
Publication details: NEWJERSEY : UPPERSADLE RIVER , 2006
Availability: Items available for loan: The MUA Library South C campus (1)Call number: G 128.D58 2006.
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principles of micro economics : / Jeffrey S. Harrison. by
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: Boston : Mcgrawhill, 2007
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HB 172 .F73 2007.
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Managerial economics : Dwivedi D.N by
Material type: Text Text; Format: print
Publication details: Newdelhi : Vikas house , 2008
Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 30.22 .D95 2008.
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Business driven technology / haag,stephen. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, 2008
Availability: No items available.
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The CRM handbook A business guide to customer relationship management Jill Dyche by
Material type: Text Text; Format: print
Publication details: New Delhi Pearson 2002
Availability: No items available.
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Marketing management: Philip Kotler...[et al] A south Asian perspective by Series: 12th edition
Edition: 12th ed.
Material type: Text Text; Format: print
Publication details: New Delhi: Pearson 2007
Availability: No items available.